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New to Deeto branding? Start with the Branding Customization Guide for a quick setup walkthrough. This page is the complete tab-by-tab reference.
Deeto’s branding settings let you control the visual identity across every customer-facing surface — emails, microsites, reference portals, AI interview welcome screens, and your website widget. Navigate to Settings → Customer Facing Branding to access all branding tabs. Changes take effect immediately for newly generated pages and future sends.

Branding tabs overview


General Styling

This is the foundation. Settings here flow through to every other surface. Logos You can upload two logo files: Use a PNG or SVG file with a transparent background. SVG is recommended — it scales cleanly at any size and displays sharply on all screens and in all email clients. Brand colors Enter your exact hex codes (e.g. #2B5EA7). Pull them directly from your brand guidelines — even small color discrepancies are noticeable to customers familiar with your brand. Border radius Controls how rounded buttons and UI elements appear across customer-facing surfaces. A higher value creates more rounded corners; a lower value creates sharper edges.

Emails

Controls the look of every automated email Deeto sends on your behalf — campaign invitations, reference outreach, reminders, and confirmations.
Preview your email template on both desktop and mobile before sending your first campaign. Email clients render backgrounds and images differently — a quick check catches issues early.

Microsites

Controls how prospect-facing microsites appear when shared by your team during deal cycles. A live preview updates as you change settings so you can see exactly what prospects will see before saving.

Customer Stories

Controls the layout of your public-facing customer stories page.

AI Interview

Controls the branded welcome screen customers see before starting an AI interview conversation. A live preview shows how the welcome screen will appear to your customers as you make changes.
Frame the welcome heading around the customer’s contribution, not data collection. “Your voice shapes our roadmap” consistently outperforms “Please complete this survey.”

Other tabs

These tabs control branding for specific platform surfaces. Settings follow the same pattern — logo, colors, and background — applied to their respective context.

Best practices

Use exact hex codes. Pull them directly from your brand guidelines. Even small discrepancies are visible to customers who know your brand. Use SVG or high-resolution PNG for logos. Low-resolution logos look unprofessional on high-DPI screens. Choose SVG or a PNG at 2x resolution with a transparent background. Ensure sufficient contrast. Test your color combinations against WCAG contrast requirements — a minimum ratio of 4.5:1 for body text. Free tools like WebAIM’s contrast checker make this quick. Keep the palette simple. Two or three brand colors used consistently outperform five used inconsistently. Test on mobile. Check that your logo scales well, buttons are thumb-friendly, and text is legible on phones before finalizing. Update branding before your first send. Color and logo changes apply immediately to new content. Email changes apply to future sends only.

FAQs

Microsite-level branding overrides are applied within the microsite editor. Workspace-level settings in Customer Facing Branding act as the default for all microsites. Individual microsites can override specific elements without affecting the workspace defaults.
No. Branding changes apply to future sends only. Emails already delivered are not retroactively updated.
Branding settings are managed by workspace administrators. If you do not see the Settings option, contact your workspace admin or your Deeto Customer Success Manager.
PNG and SVG are supported. SVG is recommended because it scales cleanly at any size. For PNG, use a file at 2x resolution with a transparent background.
The website widget styling is controlled separately. Workspace branding settings do not automatically apply to the widget. Contact your Customer Success Manager for widget styling guidance.

Support

Contact your Deeto Customer Success Manager or email support@deeto.ai.

Branding Customization Guide

Step-by-step setup guide for new customers configuring branding for the first time.

Website Widget Setup

Set up and install the website testimonial widget on your site.