Deeto’s G2 integration automatically imports reviews from your G2 profile and syncs them into your Knowledge Hub — giving you a unified repository of customer voice from both first-party and third-party sources. Every G2 review becomes part of your searchable customer intelligence, ready to use in widgets, microsites, sales enablement, and more.Documentation Index
Fetch the complete documentation index at: https://knowledge.deeto.com/llms.txt
Use this file to discover all available pages before exploring further.
How it works
- The Deeto team enables G2 sync for your account during onboarding
- Deeto fetches new reviews from G2 daily
- Imported reviews are held for your team’s approval before being published as content
- Approved reviews become content objects — usable across the platform
- Reviewers are automatically matched to existing references in your system by name
Prerequisites
- Active Deeto workspace
- G2 profile with existing reviews
Setup
G2 integration setup is a guided process handled by the Deeto team.Contact your Deeto team
Let your Customer Success Manager know which G2 products you’d like to sync. The Deeto team will coordinate with G2 to enable access for your products.
Configuration
Once access is enabled, the Deeto team configures your G2 Product IDs and Review Page URL in your workspace. You can view this configuration under Settings → Integrations → G2 Reviews → Manage.
Sync schedule
| Sync type | Frequency |
|---|---|
| Review fetch | Daily |
| Content migration | Hourly — newly approved reviews are converted into content objects |
How reviews are processed
What gets imported: Deeto extracts the review text (what the reviewer likes, dislikes, and recommends), star rating, reviewer name and company, industry, company size, review dates, and the G2 review URL. Approval: All imported reviews start with Under Review status. No content is used or published without your team’s approval. You can approve, reject, or edit reviews before publishing. Reference matching: Deeto automatically checks if a G2 reviewer matches an existing reference in your system by comparing reviewer names against your account contacts. If a match is found, the review is linked to that reference’s profile.What you can do with synced reviews
Sales enablement — Share verified G2 quotes with prospects in active deals. Build proof points from real customer reviews for presentations and battle cards. Marketing — Display G2 reviews on your website using the Deeto widget. Create case studies from detailed reviews. Include testimonials in email campaigns. Customer success — Track company sentiment over time. Identify advocates ready for your reference program. Product — Understand feature feedback and pain points from G2 reviews. Track sentiment on specific capabilities to inform roadmap decisions.G2 review request campaigns
In addition to importing existing reviews, Deeto can help you generate new G2 reviews:- Go to Campaigns in Deeto
- Create a G2 Review Request campaign
- Target specific customer segments — high-NPS customers, long-tenure accounts, or recent renewals
- References receive a personalized prompt that makes it easy to submit a quality G2 review
Admin controls
- Enable/Disable G2 sync — Toggle the integration on or off at any time
- G2 Product IDs — View and manage synced products under Settings → Integrations → G2 Reviews
- Review filtering rules — Set criteria for how imported reviews are processed and displayed
Troubleshooting
Reviews not showing up
Reviews not showing up
Confirm the G2 integration has been configured by your Deeto team. Allow up to 24 hours for the first sync to complete. Ensure your G2 profile has public reviews.
New reviews not syncing
New reviews not syncing
Confirm the integration is still active. Check that the review is publicly visible on G2. Contact support@deeto.ai if issues persist after 48 hours.
Can I disconnect from G2?
Can I disconnect from G2?
Yes. Contact your Deeto team to disable the integration. Existing imported reviews remain in your Knowledge Hub.
FAQ
How do I get started? Contact your Deeto Customer Success Manager. The team will handle the setup and coordinate with G2 to enable access for your products. How often does it sync? Reviews are fetched daily and converted into content objects hourly. What happens during review approval? All imported G2 reviews are held for your team’s approval. Deeto automatically checks if the reviewer matches an existing reference. No content is used without your explicit approval. Can I request new G2 reviews through Deeto? Yes — create a G2 Review Request campaign in the Campaigns Hub and target your happiest customers.Support
Contact your Deeto Customer Success Manager or email support@deeto.ai.
title: “G2 Auto-Sync Integration” description: “How Deeto’s G2 integration imports reviews daily, filters them with AI, and converts them into usable content — plus how to run G2 review request campaigns.” icon: “star”
Deeto’s G2 integration automatically imports reviews from your G2 profile and syncs them into your Knowledge Hub. Every G2 review becomes part of your searchable customer intelligence — ready to use in widgets, microsites, sales enablement, and more.How it works
- The Deeto team enables G2 sync for your account during onboarding
- Deeto fetches new reviews from G2 daily
- Imported reviews are held for your team’s approval before being published as content
- Approved reviews become content objects — usable across the platform
- Reviewers are automatically matched to existing references in your system by name
Prerequisites
- Active Deeto workspace
- G2 profile with existing reviews
Setup
G2 integration setup is a guided process handled by the Deeto team.Contact your Deeto team
Let your Customer Success Manager know which G2 products you’d like to sync. The Deeto team will coordinate with G2 to enable access.
Configuration
Once access is enabled, the Deeto team configures your G2 Product IDs and Review Page URL in your workspace. You can view this configuration under Settings → Integrations → G2 Reviews → Manage.
Sync schedule
| Sync type | Frequency |
|---|---|
| Review fetch | Daily |
| Content migration | Hourly — newly approved reviews are converted into content objects |
How reviews are processed
What gets imported: Deeto extracts the review text (what the reviewer likes, dislikes, and recommends), star rating, reviewer name and company, industry, company size, review dates, and the G2 review URL. Approval: All imported reviews start with Under Review status. No content is used or published without your team’s approval. You can approve, reject, or edit reviews before publishing. Reference matching: Deeto automatically checks if a G2 reviewer matches an existing reference in your system by comparing reviewer names against your account contacts. If a match is found, the review is linked to that reference’s profile.What you can do with synced reviews
Sales enablement — Share verified G2 quotes with prospects in active deals. Build proof points from real customer reviews for presentations and battle cards. Marketing — Display G2 reviews on your website using the Deeto widget. Create case studies from detailed reviews. Include testimonials in email campaigns. Customer success — Track company sentiment over time. Identify advocates ready for your reference program. Product — Understand feature feedback and pain points from G2 reviews. Track sentiment on specific capabilities to inform roadmap decisions.G2 review request campaigns
In addition to importing existing reviews, Deeto can help you generate new G2 reviews:- Go to Campaigns in Deeto
- Create a G2 Review Request campaign
- Target specific customer segments — high-NPS customers, long-tenure accounts, or recent renewals
- References receive a personalized prompt that makes it easy to submit a quality G2 review
Admin controls
- Enable/Disable G2 sync — Toggle the integration on or off at any time
- G2 Product IDs — View and manage synced products under Settings → Integrations → G2 Reviews
- Review filtering rules — Set criteria for how imported reviews are processed and displayed
Troubleshooting
Reviews not showing up
Reviews not showing up
Confirm the G2 integration has been configured by your Deeto team. Allow up to 24 hours for the first sync to complete. Ensure your G2 profile has public reviews.
New reviews not syncing
New reviews not syncing
Confirm the integration is still active. Check that the review is publicly visible on G2. Contact support@deeto.ai if issues persist after 48 hours.
Can I disconnect from G2?
Can I disconnect from G2?
Yes. Contact your Deeto team to disable the integration. Existing imported reviews remain in your Knowledge Hub.