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Documentation Index

Fetch the complete documentation index at: https://knowledge.deeto.com/llms.txt

Use this file to discover all available pages before exploring further.

Deeto is built around a connected set of hubs and features. This guide describes each area, what it does, who it’s for, and how to get the most value from it.
A note on navigation: The names below reflect how features are branded and described. In the product sidebar, you’ll find these features organized as named hubs — Knowledge Hub, Campaigns, Go-to-Market (Prospect Hub), Win/Loss Analyses, Workflows, Imported Assets, and AI Insights. If a name below doesn’t exactly match what you see in your sidebar, check with your Customer Success Manager — feature availability and navigation labels may vary by plan and rollout stage.

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Core Platform

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Knowledge Hub

The Knowledge Hub is the heart of Deeto — a centralized repository where all customer voice and participation activities come together. Who it’s for: All Deeto users Key capabilities
  • Unified view of all customer and prospect feedback, quotes, stories, generated content, and participation history
  • Company and people profiles with complete engagement tracking
  • Asset library for quotes, summaries, video testimonials, and approved content
  • Full-text search with filters by company, persona, industry, sentiment, or date
  • Engagement scoring and advocate identification

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Campaigns Hub

The Campaigns Hub is your command center for designing and deploying Voice of Customer collection campaigns. Who it’s for: All Deeto users Key capabilities
  • AI-powered interviews that adapt based on customer responses
  • Customizable surveys and question sets for structured feedback collection
  • CRM-triggered outreach and segment-based targeting
  • Automatic transcription, summarization, and sentiment tagging

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Win/Loss Analyses

A dedicated continuous research program — when a deal closes in your CRM, Deeto automatically triggers an AI-powered interview with the buyer. Results are surfaced through interactive dashboards. Who it’s for: Product Marketing, Sales Leadership, Revenue Operations, Product Management

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Imported Assets

Bring existing Voice of Customer content into Deeto. Upload any PDF or link to create a unified repository of customer proof. Who it’s for: All Deeto users

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Go-to-Market Hub (Prospect Hub)

Transform customer intelligence into revenue acceleration. Accessible as Prospect Hub in the sidebar — provides reference management, prospect matching, and personalized microsites. Who it’s for: Sales, Sales Development, Sales Enablement, Marketing

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Workflows & Automations

Automate the delivery of microsites, reference outreach, and campaign enrollment based on CRM triggers or lifecycle events. Who it’s for: Sales Ops, Revenue Operations, Marketing Operations

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Referral Program

Turn happy customers into a growth engine with structured referral programs. Who it’s for: Marketing, Sales, Customer Marketing

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Rewards Hub

Manage recognition and incentive fulfillment across all participation activities. Who it’s for: All Deeto users, configured by the program champion

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AI Features

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AI Insights (Personal AI Assistant)

Access all your customer voice data through natural language. In the product sidebar this appears as AI Insights. Who it’s for: All Deeto users Key capabilities
  • Natural language queries across all connected customer data
  • Intelligent summarization with theme and pattern identification
  • Cross-reference data across customers, campaigns, and time periods

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Content Studio

Transform Voice of Customer data into polished, publish-ready assets — case studies, research reports, blog posts, and more. Who it’s for: All Deeto users

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Integrations

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CRM Integration (HubSpot / Salesforce)

Connect Deeto to your CRM for seamless data flow. Sync customer data, surface insights within CRM records, and trigger campaigns based on lifecycle events.

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Gong Integration

Import conversation intelligence into Deeto. Enrich your customer voice data with insights from sales and customer success calls.

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Slack Integration

Deliver real-time Voice of Customer notifications to your team’s Slack channels.

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G2 Integration

Connect Deeto to your G2 review profile. Sync reviews into your Knowledge Hub and run campaigns to generate new reviews.

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Other Integrations

Deeto also connects with Zoom, SendGrid, and additional platforms. Contact your Customer Success Manager for the full list.
Questions? Contact your Deeto Customer Success Manager or email support@deeto.ai.